Our Commitment to GDPR Compliance
At Mentevo, we take your data privacy seriously. We are fully committed to GDPR compliance and ensure your personal data is protected at all times.
Our Key Commitments
We uphold the highest standards of data protection to safeguard your privacy
Data Minimization
We only collect data that is strictly necessary to provide our services. No excessive or unnecessary data collection.
Right to Erasure
You can request deletion of all your personal data at any time. We guarantee complete erasure within 30 days.
Data Portability
Export all your data in standard, machine-readable formats at any time. Your data belongs to you.
Consent Management
We obtain your explicit consent before processing your data. You can withdraw consent at any time.
Breach Notification
In the event of a data breach, we notify you and relevant authorities within 72 hours as required by law.
DPO Contact
We have a dedicated Data Protection Officer you can contact anytime regarding your data privacy.
Your Rights
Under the GDPR, you have the following rights regarding your personal data
Access your data
You have the right to obtain a copy of all personal data we hold about you.
Rectify inaccuracies
You can request correction of any inaccurate or incomplete personal data.
Delete your data
You can request deletion of your personal data when it is no longer needed.
Export your data
You can export your data in a structured, machine-readable format.
Restrict processing
You can request restriction of processing of your personal data under certain circumstances.
Object to processing
You have the right to object to processing of your personal data for direct marketing purposes.
How We Protect Your Data
We employ advanced security technologies and procedures to protect your data
Encryption at rest and in transit
All data is encrypted using AES-256 at rest and TLS 1.3 in transit.
Regular security audits
We conduct security code reviews and automated vulnerability scanning to maintain high protection standards.
Access controls
We apply the principle of least privilege with role-based access controls.
Data processing agreements
We have data processing agreements in place with all sub-processors.
EU data hosting option
We offer the option to host your data in EU-based data centers for full compliance.
Data Processing
Understanding our data processing roles in a multi-tenant platform
Mentevo as Data Processor
When our customers (academy owners) use our platform to manage their student data, we act as a data processor. We process data solely according to our customers' instructions and established data processing agreements.
Mentevo as Data Controller
For our customers' account data (academy owners) and website visitors' data, we act as a data controller. We determine the purposes and means of processing this data and bear full responsibility for its protection.
Contact Our DPO
If you have any questions about our data protection practices or wish to exercise your rights
Address
911 Digital, Egypt
Response Time
We respond to all inquiries within 48 business hours.
Last updated: February 2026
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